menuMENU    UK Free TV logo Archive (2002-)



Click to see updates


Changes to feedback page

Changes to feedback page
published on UK Free TV

For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Saturday, 18 February 2012

8:59 PM

Bill W: Just to confirm that Mux Ch31 from Sandy is operating on the 2K mode and will be doing so until May 9th this year, as then it switches to high power operation and joins the other SD muxes already operating on the 8K mode, as indeed you have already observed.

link to this comment
jb38's 7,179 posts GB

9:11 PM

Swifty: Are you sure it actually says DV3 and not DVB? although if it is DV3 then thats a satellite box and which requires a dish and not an aerial, have a look at the aerial socket and if you see its surrounded with screw threads then its a Sky box.

If though its not, then advice on Freeview reception can only be given if your location is known (pref: post code) as the signal level expected at your location cannot be assessed without it.

link to this comment
jb38's 7,179 posts GB
Tuesday, 21 February 2012
Adam B

11:24 AM


Loving the new transmitter coverage maps. Knowing the terrain of South and Mid Beds as I do, the new maps are extremely accurate and therefore very useful.

Good work Brian!


link to this comment
Adam B's 91 posts GB
Kerri Powles
2:39 PM

Hi there. Just got a sky box from a car boot sale to relace one we had that was playing up and although I get some of the channels I had before, some of them are set up for the wrong region (eg Central W is showing up on 103, instead of ITV 1 which is what I had before) and interactive is saying, no services available, try later. Do I need to do anything to alter channels myself, or is it just a question of leaving the box and it will re-adjust itself to where I leave? Do I need to do anything at all, phoning sky maybe? Please advise.

Many thanks

link to this comment
Kerri Powles's 2 posts GB

8:43 PM

Kerri Powles: Its the Sky card being plugged into the box that dictates which news region you will be viewing, as if its set up without a card it reverts back to the default setting of London, so do you have your old Sky card plugged into it?

If though you dont have the old card any longer then you will have to enter the frequency etc of the ITV region you require using the other channels facility you will see offered on the menu, that said though it upsets the smooth operation of the box because you have to exit the other channels facility if you want to view BBC or any other channels.

The other point is that ITV1 can mean anywhere, so what region are you in?

link to this comment
jb38's 7,179 posts GB
Wednesday, 22 February 2012
10:55 AM

Several weeks ago lost various channels namely the Film 4, Five Star and then when selecting these channels the box crashed.

Have now replaced this 10yr+ old digi box with a new Argos Goodmans low energy box expecting to restore all previous channels.

Still missing key film channels, we are facinhg the mendip transmitter and we are at GL7 3NA have no clue why the loss of some channels as the transmitter says all ok.

Any help advice would be appreciated, I do wonder if we should attempt to turn the ariel to face Oxford which is closer, but still does not explain why the change/loss of channels, just clutching at straws.

link to this comment
David's 1 post GB
bernard hunt

11:48 AM

RIDGE HILL WEST TXER.ITV1 WEST. Please note that Digital Uk deny that Itv1 West can be received at the same footprint and signal levels as Itv1 Central and exclude it from their reception predictions north and west of the R-hill Txer. BUT the west and central signals ARE THE SAME [20 kw]and can be enjoyed by all,write in 'CH29' under Itv Central on your printout !
It appears to be a 'political' decision by Digital UK so as not to 'offend' Central TV ! (HR74AE,57HI) 

link to this comment
bernard hunt's 25 posts GB
11:54 AM

Having bought an HD TV some time ago we were disappointed to find that Hannington wasn't transmitting the HD channels. Now, even after 'switchover' we find that BBC HD is still not available.

I've scoured the internet and can't find any information on when Hannington will start transmitting BBC HD. Do you have any information on this please ?

link to this comment
Lisa's 1 post GB

12:34 PM

David: As far as Film4 and 5* are concerned, I cant really see any particular reason for you not receiving them unless the signal received from the other higher powered muxes isn't that good by being only just above the reception threshold, whereas the lower powered commercial muxes that the programmes mentioned are on being underneath it.

You should try manually tuning in Mux Ch48 (ITV3 / 5* etc) and see if they come in that way, if they do then carry out another manual tune on Ch52 (Film4 etc), its just that sometimes a dedicated tune will capture channels that's passed by on an auto-tune.

It would appear that Oxford "will" be a much better bet over Mendip but only from April 18th when it switches over to high power operation, as at present its commercial multiplexes are operating on low power and its doubtful whether you would receive them or not, albeit it is indicated that you should.

Oxford is at @ 26miles / 83 degrees compared to Mendip @ 51miles / 226degrees

If its easy to turn your aerial around to face Oxford its certainly worth a try, as the PSB transmitters are presently on high power (100Kw) and that would give you an idea of roughly what to expect come switchover, "roughly" being used as the commercial stations even when switched over will still only be operating on half the power of the PSB transmitters.

link to this comment
jb38's 7,179 posts GB

1:09 PM

Lisa: According to the charts Hannington "is" presently transmitting HD channels, although if you have correctly entered the post code then Hannington is not indicated as being the station that covers your area, as continual variable reception on PSB channels is seen indicated and "poor" for the commercial ones from April 4th, as they are presently not showing at all.

Mendip on the other hand does give better indications but not at any time as far as SDN (ITV3 etc) or ArqB (Film 4 etc) is concerned, as both give permanent indications of being variable.

Obviously variations can exist with these trade view predictions as there are always pockets of good reception located within an area that's generally classed as "iffy" for reception, but that's what's indicated for your area.

By the way the HD channels from Hannington are on Mux Ch39, so you should try a manual scan on that channel to see if anything comes in, as I am a bit suspicious that you TV's tuner might not be capable of receiving an HD signal, and so to enable this to be checked on maybe you could indicate the model of TV involved.

link to this comment
jb38's 7,179 posts GB
Select more comments

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.

Privacy policy: UK Free Privacy policy.