menuMENU    UK Free TV logo Help!



Click to see updates

My Sky box has a "no signal message" - what do I do?

My Sky box has a "no signal message" - what do I do?

My Sky box has a  no signal message  - what do I do?
published on UK Free TV

If you are getting the message "no signal" this would indicate that there is a problem with the signal from your dish into your box. Even without a card inserted into a Sky Digibox, if there is a signal, you will always get Sky Guide and the free channels.

Try powering off your box, remove the card, check carefully the cables, especially the connection to the dish, reapply the power and then when asked to insert your card you should then be able to see (for example) Sky News on 501 and the BBC News channel on 503.

Once you can see any channel, reinsert your card. This should, after about one minute, give you the channels you expect, such as 103, 104 and 105.

There are three ways you can attempt to reset your box. Please see What can my do when my Sky Digibox says 'No Signal' ?.

If you continue to get "No signal", you dish may have been misaligned, or there may be a fault with the cables and connectors, or a problem with the Digibox. You can see the signal strength by pressing SERVICES, then 4-SYSTEM SETUP and 6-SIGNAL STRENGTH.

All questions
BBC Three Linear channel re-opens1
Removing all barriers to communication between diverse cultures2
How do I get a test card with Freeview3
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau4
Can I receive UK TV in Ghana?5
In this section
Can I use my ex-contract sky digital satellite receiver to get Freeview channels1
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau2
Can I stop paying Sky and use my satellite receiver to get Freeview ?3
I have a Panasonic TV with integrated Freeview how can I record Freeview channel4
How do I change the RF output channel on a Sky Digibox?5
I have split the signal from my satellite dish and now nothing works.6

Friday, 17 June 2011
4:37 PM

I dont have a freeview problem and sky box is saying no signal.

Areial is not relevent to my question as Freesat uses a dish, which I have as explained in my question

link to this comment
Gill's 5 posts GB
4:39 PM

How can I tell if dish is working as I cant rreach it?

link to this comment
Gill's 5 posts GB

5:57 PM

Gill: If the dish works with a Freesat box but not the Sky one then its the latter that is faulty, as the dish responds the same to any satellite box connected to it, irrespective of what it is.

link to this comment
jb38's 7,179 posts GB
Sunday, 19 June 2011
6:51 PM

I have never used the dish before and tried it for first time before I posted and got no reply.

I still need to know how I can find out if the dish and its connections are working

link to this comment
Gill's 5 posts GB
Friday, 24 June 2011
9:36 PM

Hi there...great website. I have a really puzzling question. I use my sky+ box when touring in my motorhome around Britain and France. I use a 60cm dish with twin LNB and 2 cables. Only when I am away I keep getting a no satelitte message on BBC 1 & 2, Channel 4 & 5 and various others right throughout the menu. It is always the same channnels that are missing.

If I press the manual record button whilst on ITV, the missing channels come up. It will record 2 channnels at a time i.e BBC1 and ITV at the same time. As soon as I stop the manual record on ITV the channels are missing again. It particularly hates channel 5 which recording fails eveytime.

The strength and quality on both inputs are fine. I have tried resetting the LNB and updating the software etc.

When I get home [London] and set it up indoors, the box works perfectly fine.

The difference of equipment between being in the motorhome and at home is the Dish, cables and LNB are different.....Any Ideas?

link to this comment
Andrea's 1 post GB
Monday, 4 July 2011
Brenda Hawkes
12:03 PM

Sky box plus error signal 25 on certain chanels can anyone help I tried unplugging & waiting before putting it back on I have unscrewed the input 1 then put it back. is there anything I can do without getting the engineer out. thankyou

link to this comment
Brenda Hawkes's 1 post GB

2:54 PM

briantist,just read the top page it says bbc news 24 channel on 507,it should be bbc news 24 on channel 503.

link to this comment
sharealam's 225 posts GB
Tuesday, 5 July 2011
Little Rik
7:24 PM

Hi I have just fitted, dish with Lnb, reciver sky plus hd , using sat finder,everything went fine, but says no sat signal being recieved.
do i have to pay sky to send signal to my Lnb

link to this comment
Little Rik's 1 post GB
Sunday, 17 July 2011
Mohammed zaire
4:24 PM

Hi I jus got my sky box.I need to activate my card plz can u email me or call me -,because I haven't got a home phone number.I been phoneing sky and can't get through thanks

link to this comment
Mohammed zaire's 1 post GB

9:58 PM

Little Rik: No, the signals are there for everyone at all times.

link to this comment
Briantist's 38,844 posts GB
Select more comments

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.

Privacy policy: UK Free Privacy policy.